Snapper is the CRM that automates your messengers and the leads they bring
Rules watch every messenger line you connect: they answer the first message, read what the lead wants, open the card, assign an agent and chase whoever goes quiet. Your team steps in where a person is actually needed.
Your account, your data — connect by scanning a QR code, the way your messenger’s own desktop app does it.
Your messengers, on autopilot
What is Snapper?
Snapper is a customer relationship manager that automates the messengers your leads write to, and everything that has to happen to a lead after the first message.
It connects the messenger accounts you already use, gathers every conversation into one shared inbox your whole team can answer from, and turns each lead into a card you drag through a sales pipeline — from first message to closed deal.
Both halves of the job live on one screen: the chat where the lead writes to you, and the board where the deal moves. In between, automations reply after hours, assign an owner and chase a lead who went quiet; reporting shows where deals stall.
One optional connection reaches outside your messengers: a Google account, so a meeting you agree in a chat lands in your calendar with a Google Meet link.
Features
Everything a lead touches, in one place
No tab-hopping between the phone and a spreadsheet — the chat and the deal live on the same card.
A real messenger inbox
Two-way chat from your own accounts: photos, voice notes, documents and stickers, with delivery and read ticks. Run several lines and switch between them per conversation.
Boards, sprints, stages
Multiple kanban boards with drag-and-drop, sprints you can start and complete, custom stage colors, priorities, due dates, labels and watchers on every card.
Built for a team
Owner, admin and agent roles, profile photos, card comments with history, watchers and notifications — everyone sees the same thread, nobody drops a lead.
Automations with AND/OR logic
Chain conditions — new lead, keyword, time window, no reply for N hours — into groups with AND/OR, then auto-reply, create a card, or route the lead to an agent.
Live reporting
Funnel by stage, messages in and out by day, workload by agent, priorities at a glance — computed from live data every time you open the page.
and a lot more features…
Workflow
Your pipeline works the night shift
Rules react to real events on your line: a first message, a keyword, business hours, a lead left waiting. Combine conditions into AND/OR groups — “contains ‘pricing’ and after 18:00” — and Snapper replies, creates the card, and assigns the agent before you pick up the phone. Follow-ups re-arm themselves and never spam the same silence twice.
Build your first ruleNew lead
Whennew lead starts a chat→ reply + create card in Pipeline · New
After hours
Whenbetween 18:00–09:00→ reply “We’re offline — back at 9:00”
Follow up
Whenno reply for 4h→ reply “Still with us?” + assign an agent
How it works
Live in minutes, not weeks
Connect the account you already use, from Integrations — the same flow as your messenger’s own desktop app.
Every line lands in the same thread list your whole team answers from, and each lead becomes a card on the board.
Add workflow rules for greetings, after-hours replies and follow-ups, then watch the funnel move in Reporting.
Integrations
Plays well with your stack
- Telegram
- Signal
- Messenger
- Google Calendar
- Google Meet
Pricing
Pricing
Start free, lift every limit with Pro, or write to us if your team needs its own terms.
Free
1 number, 3 members, 1 board.
$0per month
Free forever
Start free- Connected accounts: 1
- Team members: 3
- Boards: 1
- Chat, boards, calendar and reporting
- Google Calendar and Meet
Pro
Unlimited everything, per workspace.
$29per month
Every limit lifted
Upgrade to Pro- Connected accounts: Unlimited
- Team members: Unlimited
- Boards: Unlimited
- Chat, boards, calendar and reporting
- Google Calendar and Meet
Enterprise
Your terms, agreed by email.
Custom
By agreement
Talk to us- Connected accounts: Unlimited
- Team members: Unlimited
- Boards: Unlimited
- Chat, boards, calendar and reporting
- Google Calendar and Meet
- Priority support from the founder
- Contract and invoicing on your terms
| Overview | Free | Pro | Enterprise |
|---|---|---|---|
| Connected accounts | 1 | Unlimited | Unlimited |
| Team members | 3 | Unlimited | Unlimited |
| Boards | 1 | Unlimited | Unlimited |
| Workflow rules | 3 | Unlimited | Unlimited |
| Workspaces | 1 | Unlimited | Unlimited |
| Chat, boards, calendar and reporting | Free | Pro | Enterprise |
| Google Calendar and Meet | Free | Pro | Enterprise |
| Priority support from the founder | Free | Pro | Enterprise |
| Contract and invoicing on your terms | Free | Pro | Enterprise |
30-day money-back guarantee
Ask within 30 days of your first Pro payment and you get all of it back — no reason needed. Cancel any time from Settings; you keep Pro until the period you have paid for runs out. Full terms in our Refunds & Payments.
Our order process is conducted by our online reseller Creem.io. Creem is the Merchant of Record for all our orders. Creem handles customer service enquiries about an order and processes returns; the charge appears on your statement under Creem rather than Snapper.
Prices are shown in US dollars and exclude VAT and sales tax, which Creem calculates for your country and shows you at checkout before you pay. Pro is billed monthly per workspace and renews until you cancel. Enterprise is quoted individually — write to enterprise@snapper.it.com and we will send you a written pricing sheet.